Careers

 

Do you think outside the box? Are you passionate about your work? Do you thrive in a work-hard, play-hard environment? Well then... We want you.

 

Rockford Map Publishers, the industry leader in Plat Maps Publication and related land ownership data for commercial markets, public agencies and recreationists is growing!

In business since 1944, Rockford Map Publishers has a rich history of offering a variety of mapping information and products used by energy companies, real estate, agribusiness, banks, timber, engineering, and many more.

As technologies rapidly improve, Rockford Map Publishers evolves by reinventing the traditional plat book business; providing customers with a suite of products and services, including digital/mobile formats, GIS data, and custom mapping to help customers run their operations more effectively.

Research – At the start of a plat mapping project, Rockford Map researchers spend time going through county records and data making sure all information is up-to-date and accurate according to county sources.

Cartography / Mapping – A team of professional cartographers and GIS techs update each county verifying base map and ownership information, correlating all data from public sources and third-party data providers.

Advertising Sales – The sales team works with local, regional, and national businesses to come up with a plan that will provide the best exposure and value for the advertiser's budget.

Pre-Press / Production – The gateway between our valued advertisers and the final plat book, they design and produce ads for the printed plat books and online advertisers.

Marketing – The marketing staff is responsible for planning and implementing all aspects of marketing and communication on behalf of Rockford Map. The team maintains the website, newsletter, social media, promotions, and all other corporate literature.

Licensing – The licensing department stays on top of RMP's copyrights and reproduction requests. They handle renewals and new members on a daily basis and grant fair use licenses in appropriate circumstances.

Customer Service – The customer service team helps customers find the products that will fit their needs. They answer the phone, chat online, and reply to emails all with a smile on their face - guaranteed!

 

Administrative Assistant

Location: Rockford, IL, US

Rockford Map Publishers is seeking an individual for an Administrative Assistant Position to work out of our corporate headquarters to help our growing expansion throughout the United States.  Full time is preferred, but will consider part-time for the right candidate.

Core Responsibilities

  • Utilize strong communication skills to support customers and the RMP team 
  • Serve as the primary point of contact for all customer inquiries
  • Monitor online chat in support of customer inquiries and needs
  • Take and process product orders from customers who call in
  • Learn RMP’s products, programs and pricing to confidently communicate with clients
  • Update internal databases and perform website maintenance
  • Perform other duties as required

 Job Qualifications

  • Strong written and verbal communication and collaboration skills
  • Proficient with computers, software, and technology including Microsoft Office, Adobe Acrobat, and more
  • Dependable, reliable, and flexible
  • Strong organizational and critical thinking skills
  • Ability to multi-task, prioritize, and meet deadlines
  • Ability and willingness to learn new technology
  • Self-starter, team player

Education and Experience

  • Minimum three years customer service and/or administrative experience
  • Associates degree in business or communications

Rockford Map Publishers offers:

  • Competitive Base Salary
  • Benefits Package (Medical, Dental, Life)
  • Paid Time Off

 

TO APPLY: Please send cover letter, professional references and resume to hr@rockfordmap.comNo phone calls please. US Citizens only.